AcademyMed LMS Privacy Policy
Last updated: 01/02/2026
1. Introduction
AcademyMed is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your data when you access the AcademyMed Resource Hub and any associated learning materials.
By using this AcademyMed Resource Hub, you agree to the practices described in this policy.
2. What Information We Collect
Information you provide directly
- Name
- Email address
- Job title or role (if applicable)
- Course enrolment details
- Assignment uploads, quiz responses, and course progress
- Messages or support requests
Information collected automatically
- Login activity
- Device and browser information
- IP address
- Time spent on lessons and modules
- Completion data and assessment results
Information from your organisation (if applicable)
- Manager or employer‑provided enrolment details
- Performance or development data shared for coaching purposes
3. How We Use Your Information
We use your information to:
- Provide access to courses and learning materials
- Track your progress and assessment results
- Issue certificates and CPD records
- Improve course content and user experience
- Communicate updates, support messages, or course‑related notifications
- Support coaching conversations between you and your manager (where applicable)
We do not sell your data or use it for unrelated marketing.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
- Performance of a contract (providing access to the AcademyMed Resource Hub)
- Legitimate interests (improving training and supporting development)
- Consent (where required, such as optional communications)
- Compliance with legal obligations
5. How We Store and Protect Your Data
Your data is stored securely within our AcademyMed Resource Hub platform provider (Thinkific) and protected using industry‑standard security measures.
We take appropriate steps to ensure:
- Encryption of data in transit
- Secure access controls
- Regular system monitoring
- Restricted access to authorised personnel only
6. Sharing Your Information
We may share your information with:
- Your employer or manager, for the purpose of coaching, development, and performance support
- Our LMS provider (Thinkific), who processes data on our behalf
- Accreditation bodies, where required for CPD verification
- Professional service providers, such as IT or analytics partners
We do not share your data with third parties for advertising or unrelated commercial purposes.
7. How Long We Keep Your Data
We retain your information only for as long as necessary to:
- Deliver the course
- Maintain accurate training records
- Meet legal or accreditation requirements
You may request deletion of your account or data at any time (see Section 9).
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent where applicable
To exercise these rights, contact: [email protected]
9. Cookies
AcademyMed Resource Hub uses cookies to:
- Keep you logged in
- Track course progress
- Improve site performance
You can manage cookie settings through your browser.
10. Children’s Privacy
AcademyMed Resources Hub is not intended for users under 16 unless explicitly authorised by an employer or guardian.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
AcademyMed Email: [email protected] Website: www.academymed.co.uk